Privacy and Data Protection

Identity of the Data Controller

The controller responsible for processing personal data is:

EURL CIRTASOFT, represented by its legal director.

• Address: Carrefour Ain-El-Bay Lot 521 No. B1 Ali Mendjeli, Constantine, Algeria
• Email: [email protected]
• WhatsApp: +213(0)770701183

Data Collected

As part of our IT and technology services activities, we collect and process the following data about our prospects and clients:

• Last name and first name
• Email address
• Phone number
• Company name
• Role / Job title
• Industry sector
• Province (Wilaya)
• Country
• IP address

Purposes of Data Collection

Personal data is collected and processed exclusively for the following purposes:

• Responding to your contact, information, or quote requests
• Offering IT solutions tailored to your specific needs
• Informing you of news and promotions by email or phone
• Ensuring pre-contractual and contractual business relationship follow-up
• Managing our projects and service deliveries
• Conducting internal business analyses and statistics
• Improving our services and technology offerings

Legal Basis for Processing

The processing of your personal data is based on:

• Your free and informed consent
• The execution of pre-contractual measures taken at your request
• Our legitimate interests in the context of developing our business activities

Data Recipients

Your personal data is processed exclusively by authorized CIRTASOFT personnel.

No data is sold, rented, or transferred to third parties.

Your data may be transmitted to technical subcontractors (email delivery services) only under contracts that include strict confidentiality and compliance clauses in accordance with Law No. 18-07.

Data Retention Period

Collected data is retained for:

• 3 years from the last contact or interaction on your part for prospects
• 10 years from the end of the contractual relationship for clients

This period may be extended in the event of legal obligations or to defend our rights in court.

Data Security

CIRTASOFT implements appropriate technical and organizational measures to ensure:

• The confidentiality of your data
• The integrity of stored information
• The availability of data for authorized processing
• Protection against unauthorized access, loss, or accidental destruction

These measures include: data encryption, access controls, secure backups, and staff training.

Your Rights

In accordance with Articles 7, 34 to 36 of Law No. 18-07, you have the following rights:

• Right of access: You may request to know what personal data we hold about you.
• Right of rectification: You may request the correction of inaccurate or incomplete data.
• Right to object: You may object to the processing of your data on legitimate grounds.
• Right to withdraw consent: You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent given prior to its withdrawal.

To exercise these rights, contact us by email at [email protected] or by mail at: EURL CIRTASOFT – Carrefour Ain-El-Bay Lot 521 No. B1 Ali Mendjeli, Constantine, Algeria. Please include a copy of your identification document. We will respond within a maximum of 30 days.

International Data Transfers

CIRTASOFT does not transfer your personal data outside of Algeria without first obtaining the authorizations required by Law No. 18-07 and without implementing appropriate safeguards for the protection of your data.

Cookies and Similar Technologies

Our website may use technical cookies necessary for the proper functioning of the site. You are informed of their use and can disable them through your browser settings.

Complaints

If you believe that the processing of your personal data does not comply with regulations, you may file a complaint with the competent authority in Algeria.

Policy Updates

CIRTASOFT reserves the right to modify this personal data protection policy at any time to adapt to legal, regulatory, or technical changes.

The current version is available on our website cirtasoft.com and will be communicated to you in the event of a substantial modification.